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Who is responsible
Squadly team operates Squadly and is responsible for the personal data processed to provide the website and Discord bot. Contact us at [email protected] for privacy questions, access, correction, export or deletion requests.
This policy covers Squadly's processing. Discord, Steam, game publishers and the servers you join operate under their own terms and privacy policies.
Data we collect
- Discord sign-in: Discord user ID, username, display name and avatar URL received through Discord's identity authorization. The sign-in scope does not request your email address or password.
- Player profile: the display name, age, optional gender and bio, regions, communication languages and proficiency levels, games, roles, play goals and game-specific preferences you provide.
- Activity and community: likes, passes, matches, availability, favorites, played confirmations, reviews, badges, login/activity timestamps, premium-interest choices, reports, moderation records and feedback messages.
- Optional Steam data: Steam ID, game ownership/playtime returned by Steam when you request an import, and imported or manually entered game hours with their verification status.
- Discord bot data: Discord user and guild IDs, server name, temporary room and invitation IDs, game, region, chosen communication language, search start/expiry times, match notices and voice-room creation/occupancy metadata.
- Server administration: guild ID, settings channel/message IDs, the fixed-game setting and the voice-creation preference selected by server administrators.
- Technical data: the IP address and request information needed to serve the site, hashed rate-limit identifiers, session identifiers, security events, operational logs, errors, aggregate metrics and performance traces.
The bot responds to structured mentions, commands and menu/button choices. It does not store ordinary server conversation content, record voice audio or analyze speech. We do not ask for Discord or Steam passwords.
Why we use it
We use this data to authenticate you, keep your profile and preferences, find compatible teammates, deliver requested invitations and match notices, share contacts after a match, manage temporary channels, provide reviews and community features, respond to requests, and protect the service from abuse.
Where data-protection law requires a legal basis, account and matching features are processed to provide the service you request; security, moderation and service reliability support our legitimate interests; optional integrations and notifications rely on your choices or consent where required. We also process data when necessary to meet applicable legal obligations. We do not sell personal data or disclose Discord data to advertisers or data brokers.
Who can see your information
Other signed-in players can see the profile and game information used for discovery, such as your display name, avatar, profile details, languages, game preferences, ratings and badges. Treat profile fields and reviews as information you choose to share with other players.
Your Discord contact is hidden from other players until the relevant match or invitation-acceptance step completes. Anonymous bot profiles are anonymous to other players before a match, not to Squadly or Discord. New web accounts have bot invitations enabled by default; you can turn them off in My profile.
Reports, feedback and moderation information are available to the operator and authorized moderators as needed to handle them. Discord server administrators may access temporary text channels under Discord's permission system. Voice-room invites can reveal the host server and offer a room open to that server's members.
We use hosting, database, backup and monitoring infrastructure to operate the service. Those providers process data needed for those functions. We may disclose information when required by law or reasonably necessary to address abuse, security incidents or legal claims. International processing may occur depending on you and the providers involved; contact us for information about the relevant hosting locations and safeguards.
How long data is kept
| Data | Retention |
|---|---|
| Registered account and community records | While needed to maintain your account, matching history and service features. They do not disappear when you sign out. Request deletion by email; limited records may be retained where necessary for security, moderation or legal obligations. |
| Web sign-in session | Up to 30 days, or until it is ended or invalidated. |
| Temporary bot profile and match notice | Up to 24 hours from starting search, or earlier when the session is cancelled. Setup choices expire after 15 minutes if you do not finish setup. |
| Voice room | Scheduled for removal within 4 hours, or after 30 consecutive empty minutes. Cleanup metadata can remain longer to complete deletion or prevent duplicate rooms. |
| Guild settings | Until changed or removed by the operator. Removing the bot does not automatically erase its stored server configuration. |
| Security, operations and backups | For the period needed to secure and operate the service, investigate issues and rotate backups. Deletion from active systems may precede expiry of backup copies. |
Discord API failures or missing permissions can delay physical channel deletion. A cancelled or expired search is no longer offered for matching even if channel cleanup needs a retry. Discord and other participants may independently retain information already delivered to them.
Your choices and rights
You can edit your profile, change game/language preferences, turn off bot invitations, disable browser notifications, cancel a bot search, and stop using linked services. Revoking Discord authorization or removing the bot does not automatically delete your Squadly account or stored guild settings.
Contact [email protected] to request access, a copy, correction or deletion of personal data, or to raise an objection or request restriction where applicable. Include your Discord ID and enough context to identify the relevant account or server, but never send a password or login token. We may verify your identity or authority before acting.
Where applicable law provides these rights, you may also withdraw consent for optional processing, receive data in a portable format and complain to the relevant data-protection authority. Withdrawing consent does not affect processing already lawfully carried out. We handle requests within the time limits that apply to them.
Recommendations and moderation
Squadly compares game preferences, regions, communication languages and play goals to suggest teammates. A compatibility score is a service recommendation, not a verified assessment of you and not a decision about employment, credit or other legal entitlements.
Reports and service restrictions support safety and rule enforcement. Contact us if you believe a moderation decision or information about you is wrong.
Security
We use measures such as signed Discord interaction verification, service authentication, hashed server-side session identifiers, CSRF protection, rate limits and access controls. Operational telemetry is limited to allowlisted fields rather than full request bodies or sign-in tokens. No online service can guarantee absolute security.
For a suspected data incident or vulnerability, contact [email protected]. Do not include credentials or other people's private information in a public report.
Age requirements
Squadly is for people aged 13 or older, subject to any higher minimum age required by local law and Discord. Do not use it if you do not meet those requirements. If you believe we hold data about someone below the applicable minimum age, contact us so we can investigate and remove it where required.
Discord, Steam and external links
Discord and Steam process information when you sign in, link an account, use an invite or communicate on their platforms. Their independent policies apply: Discord Privacy Policy and Steam Privacy Policy.
Game publishers and individual Discord servers may have additional rules. Squadly cannot control their retention or recall a contact link that another person has already received.
Updates and contact
We may update this policy as the service or its data practices change. The last-updated date identifies the current version. We will give an appropriate notice of material changes where required.
For any privacy question or request, contact Squadly team: [email protected].
Contact the operator
Squadly team
Contact and privacy requests: [email protected]